Privacy Policy

Last Updated: 2026/01/30

At Plaventq, we deeply value the trust our customers place in us and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our store.

🔍 Information We Collect

• Personal Information: When you make a purchase or register for an account, we collect personal details such as your name, email address, phone number, and shipping address. This information is essential for processing orders and providing customer support.

• Payment Information: Payment details, including credit card numbers, are processed securely through trusted third-party payment processors. We do not store your financial information on our servers.

• Browsing Data: We may collect data on your interactions with our website, such as IP addresses, browser types, pages visited, and time spent on our site. This information helps us understand user behavior and improve our services.

🔒 How We Use Your Information

• Order Processing: Your personal and payment information is used to process transactions, deliver products, and communicate order updates.

• Customer Support: We use your contact information to respond to inquiries, provide assistance, and resolve any issues related to your orders.

• Improving Services: Browsing data helps us analyze trends, enhance website functionality, and develop new features to serve you better.

• Marketing Communications: With your consent, we may send promotional emails about new products, special offers, or other information that may interest you. You can opt out at any time by following the unsubscribe link in our emails.

📧 Sharing Your Information

• Third-Party Services: We share your information with third-party service providers necessary for payment processing, order fulfillment, and delivery. These partners are obligated to protect your data and use it only for the intended purpose.

• Legal Requirements: We may disclose your information if required by law, legal processes, or to protect the rights and safety of Plaventq, our customers, or others.

🌐 Cookie Policy

Our website uses cookies to enhance user experience. Cookies help remember your preferences and provide personalized features. You can manage cookie settings through your browser, but disabling them may affect site functionality.

🔄 Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

📞 Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your information, please contact us at +86 19295866453 or via email at service@plaventq.com.

📝 Updates to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy regularly.

Thank you for entrusting Plaventq with your shopping needs. Your privacy is our priority, and we are committed to ensuring a secure and enjoyable experience for you.